CORONA IN DER FAMILIE WAS TUN

You’ll discover important die info about coronavirus testing hinweisen futbolpublic.com here: We will answer all her questions about SARS-CoV-2 PCR und antigen tests.


ich want to travel abroad/I want zu enter Germany: Which test do i need? wie should ich get tested prior to travelling abroad? (When) should ich get myself experiment after arriving in Germany?

Currently we offer PCR tests and antigen tests. Current information on ns entry requirements des your respective location country kann sein be derived from ns responsible health and wellness authorities, embassies und on ns website of the Robert kochen Institute:

Travel Information über the German Federal international OfficeTravel Information von the europe UnionTravel Information by the U.S. Department des StateInternational high-risk areas according to ns Robert koch Institute

Also, please inspect with your travel provider or the belang airline zum further present entry requirements. We would certainly like kommen sie point out that us cannot take any responsibility weil das the recognition von the test. Because of this please educate yourself bei a timely way whether the test is sufficient zum the preferred purpose.

Du schaust: Corona in der familie was tun


Do You schutz Further Questions? Our corona Customer Service is Here kommen sie Support You! Mon. – Sun. 7:00 a.m. – 8:00 p.m.

+49 (0) 381 – 80113 700 corona(at)futbolpublic.com(dot)com


Do You schutz Further Questions? Our corona Customer Service is Here zu Support You! Mon. – Sun. 7:00 a.m. – 8:00 p.m.

+49 (0) 381 – 80113 700 corona(at)futbolpublic.com(dot)com


Yes, the futbolpublic.com tests are suitable zum children of any period group. Des course, we are mindful that the swab test ist a fairly sensitive procedure that calls for special empathy on die part des the parents or guardians. To avoid unnecessary prüfung we recommend that you check through the verwandt, angemessen authorities kommen sie find out weist which period it zu sein necessary to test children.


Do You oase Further Questions? Our corona Customer Service ist Here to Support You! Mon. – Sun. 7:00 a.m. – 8:00 p.m.

+49 (0) 381 – 80113 700 corona(at)futbolpublic.com(dot)com


Do You schutz Further Questions? Our corona Customer Service ist Here zu Support You! Mon. – Sun. 7:00 a.m. – 8:00 p.m.

+49 (0) 381 – 80113 700 corona(at)futbolpublic.com(dot)com


The distinction lies within ns method the sample ist collected. Weil das the nasal swab, the test stick is inserted through ns nose into the nasopharynx. There, at the posterior pharyngeal wall, the sample zutat is being taken.

For ns throat swab, the test stick zu sein inserted through ns mouth kommen sie behind die uvula, where the zutat will be taken.

For ns majority, die throat swab ist easier zu tolerate.

We currently also offer saliva tests, which are specifically required zum entry into Japan.


Do You have Further Questions? Our corona Customer Service zu sein Here kommen sie Support You! Mon. – Sun. 7:00 a.m. – 8:00 p.m.

+49 (0) 381 – 80113 700 corona(at)futbolpublic.com(dot)com


You möchte find indict on how to set up in email resolve here.


Do You have Further Questions? Our corona Customer Service zu sein Here zu Support You! Mon. – Sun. 7:00 a.m. – 8:00 p.m.

+49 (0) 381 – 80113 700 corona(at)futbolpublic.com(dot)com


We generally recommend that freundin register weil das the corona Test portal before her visit to the prüfen Center. This way you tun können avoid waiting times and keep your visit to the test Center as brief as possible.


Do You oase Further Questions? Our corona Customer Service is Here kommen sie Support You! Mon. – Sun. 7:00 a.m. – 8:00 p.m.

+49 (0) 381 – 80113 700 corona(at)futbolpublic.com(dot)com


We usually recommend that freundin use two-step verification as that is an additional security feature to protect your personal data. If you still prefer notfall to usage it then please send a deactivation request to corona(at)futbolpublic.com(dot)com.


Do You oase Further Questions? Our corona Customer Service ist Here to Support You! Mon. – Sun. 7:00 a.m. – 8:00 p.m.

+49 (0) 381 – 80113 700 corona(at)futbolpublic.com(dot)com


Once you have not provided your account zum at least three months her personal charme will be automatically deleted.

If freundin would prefer the charme to be deleted sooner, send a delete request zu dataprivacy(at)futbolpublic.com(dot)com native the email address that freundin used to register top top the corona Test Portal. Prior to deleting her account, please save any kind of potentially needed reports top top your mitarbeiter smartphone or PC.


Do You oase Further Questions? Our corona Customer Service zu sein Here to Support You! Mon. – Sun. 7:00 a.m. – 8:00 p.m.

+49 (0) 381 – 80113 700 corona(at)futbolpublic.com(dot)com


No, in email address kann only be supplied once. If sie want kommen sie use numerous accounts please use a unique emails address zum each account.

The account freundin create ist only zum you personally and cannot it is in used weil das relatives - except zum children and persons of whom you are ns legal guardian.

If freundin want zu delete a person from her account pick “Remove person” an account management. Please be conscious that all previous test results weil das this person will it is in permanently deleted.


Do You have Further Questions? Our corona Customer Service is Here kommen sie Support You! Mon. – Sun. 7:00 a.m. – 8:00 p.m.

+49 (0) 381 – 80113 700 corona(at)futbolpublic.com(dot)com


At this time there zu sein no need to book in appointment for the majority of our tests. Please merely visit our test Centers during opening hours.

However, an some cases in appointment ist required due to limited capacity und high demand. You möchte be automatically asked kommen sie choose in available time slot wie man choosing a test that needs a booking an the corona Test Portal.


Do You schutz Further Questions? Our corona Customer Service zu sein Here to Support You! Mon. – Sun. 7:00 a.m. – 8:00 p.m.

+49 (0) 381 – 80113 700 corona(at)futbolpublic.com(dot)com


You tun können find all die info about ns futbolpublic.com corona Test Centers online at https://www.futbolpublic.com/de/covid-19/test-centers. Please pick the test Center von your choice und look weil das “Opening Hours.”


Do You oase Further Questions? Our corona Customer Service zu sein Here kommen sie Support You! Mon. – Sun. 7:00 a.m. – 8:00 p.m.

+49 (0) 381 – 80113 700 corona(at)futbolpublic.com(dot)com


Tests you have already booked but not yet claimed remain an your account until sie make use des them within one des our prüfung centers.

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You decision on the use of your purchased prüfen products wie man you visit one von our prüfung Centers.


Do You have Further Questions? Our corona Customer Service ist Here kommen sie Support You! Mon. – Sun. 7:00 a.m. – 8:00 p.m.

+49 (0) 381 – 80113 700 corona(at)futbolpublic.com(dot)com


The id check is the notation von your identification data, including your passport number/travel record data, on your report.

For consisting of your identification säule on her report, please publication the option ID check in the corona Test Portal: https://corona.futbolpublic.com/

It can be acquired weil das free when purchasing ns test of your choice. This ensures that your current prüfung result kann sein be recognized exclusively as yours.

Please klasse that freundin must present your original valid passport or identifier card zum this service. A copy can not be accepted. If ns identity check zu sein desired, it have to be booked when purchasing ns test; it cannot be added later.


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Do You have Further Questions? Our corona Customer Service is Here to Support You! Mon. – Sun. 7:00 a.m. – 8:00 p.m.

+49 (0) 381 – 80113 700 corona(at)futbolpublic.com(dot)com


When booking online through corona.futbolpublic.com you can pay by credit card, PayPal, or EC card.

At the prüfen Centers you kann pay von credit map or EC card, und some test Centers also accept cash payment. You will find further einzelheiten on each prüfen Center’s website, via https://www.futbolpublic.com/covid-19/test-centers.


Do You have Further Questions? Our corona Customer Service zu sein Here zu Support You! Mon. – Sun. 7:00 a.m. – 8:00 p.m.

+49 (0) 381 – 80113 700 corona(at)futbolpublic.com(dot)com


Do You schutz Further Questions? Our corona Customer Service is Here zu Support You! Mon. – Sun. 7:00 a.m. – 8:00 p.m.

+49 (0) 381 – 80113 700 corona(at)futbolpublic.com(dot)com


Your card payment may schutz been declined zum various reasons. You re welcome ask her payment provider why a payment was not possible zum this transaction.


Do You oase Further Questions? Our corona Customer Service is Here to Support You! Mon. – Sun. 7:00 a.m. – 8:00 p.m.

+49 (0) 381 – 80113 700 corona(at)futbolpublic.com(dot)com


You kann sein cancel your order within 14 days. Die prerequisite zum this is that you oase not currently had your prüfung at a test Center or with a self-administered swab and the analysis von the sample has notfall started.

To cancel your order please use die canceling duty on the corona Test Portal: Sign in with her login data and choose “My orders” in the menu on die right. Pick the prüfen you wish kommen sie cancel und click on ns “Cancel” button.

The complete amount will be refunded through ns payment method that freundin used kommen sie purchase a test. Please so review the cancellation policy in the corona Test Portal zum further details.


Do You have Further Questions? Our corona Customer Service is Here to Support You! Mon. – Sun. 7:00 a.m. – 8:00 p.m.

+49 (0) 381 – 80113 700 corona(at)futbolpublic.com(dot)com


A refund möchte be excellent automatically kommen sie your provided credit card or PayPal account once ns booking ist cancelled. An case you oase paid within a prüfen Center or a booking kann not it is in cancelled within the corona Test Portal und therefore a refund is not possible, please contact customer service at corona-payment(at)futbolpublic.com(dot)com und inform them von your personal ID details and the issue.As quickly as we schutz checked your case we will contact you and initiate a refund.


Do You have Further Questions? Our corona Customer Service ist Here to Support You! Mon. – Sun. 7:00 a.m. – 8:00 p.m.

+49 (0) 381 – 80113 700 corona(at)futbolpublic.com(dot)com


Reports with a negative test an outcome are turned off after three months, reports v a positive prüfen result after sechs months. You re welcome keep in mind that your prüfung results room no longer accessible once her account has actually been deleted and cannot be made easily accessible again. Please save them zu your call or computer.


Do You have Further Questions? Our corona Customer Service is Here to Support You! Mon. – Sun. 7:00 a.m. – 8:00 p.m.

+49 (0) 381 – 80113 700 corona(at)futbolpublic.com(dot)com


The eu Digital covid Certificate (EUDCC) ist required or travelling within Europe because 01 July 2021. Reports with negative test results from futbolpublic.com automatically receive ns EUDCC when they are uploaded to the Corona-Warn-App. Kommen sie upload your report to ns app, injektion the QR code on die report v your mobile device. Please enquire about the entry requirements von your take trip destination before your trip.


Do You have Further Questions? Our corona Customer Service zu sein Here zu Support You! Mon. – Sun. 7:00 a.m. – 8:00 p.m.

+49 (0) 381 – 80113 700 corona(at)futbolpublic.com(dot)com


If freundin use die luca apps or the Corona-Warn-App on her mobile device, you kann conveniently manage reports digitally und easily lug them v you. Toy upload her report to die apps, injektion the QR code on ns report. If sie experience difficulties uploading die report, you re welcome restart her mobile device and try again.


Do You have Further Questions? Our corona Customer Service ist Here kommen sie Support You! Mon. – Sun. 7:00 a.m. – 8:00 p.m.

+49 (0) 381 – 80113 700 corona(at)futbolpublic.com(dot)com


The time until freundin receive your prüfen result depends on the prüfen you booked. You kann sein find detailed die info about this on ns website of the respective prüfung Center. As shortly as your test result is available you wollen receive in email with the verknüpfung to the corona Test Portal. Log in with your e-mails address und password an order kommen sie view your test result. Ns report v your prüfung result zu sein available bei German and English. It tun können be downloaded und printed.


Do You schutz Further Questions? Our corona Customer Service zu sein Here kommen sie Support You! Mon. – Sun. 7:00 a.m. – 8:00 p.m.

+49 (0) 381 – 80113 700 corona(at)futbolpublic.com(dot)com


You tun können download und print her report und test result as a PDF document durch the corona Test Portal. Kommen sie do so, click on the date von the prüfung under “Current Tests” zum the report sie need.

Then click on the red button that says “Show final report.” You kann sein save and print the PDF document that opens.


Do You have Further Questions? Our corona Customer Service zu sein Here to Support You! Mon. – Sun. 7:00 a.m. – 8:00 p.m.

+49 (0) 381 – 80113 700 corona(at)futbolpublic.com(dot)com


If you require the report bei a different language, choose ns required language under “Report Language.” Then click “Show final report.” ns report will then be shown in the chosen language und you kann save and print it.

Currently the reports zum all test methods room available an German und English. Changing die report language ist available free des charge.


Do You oase Further Questions? Our corona Customer Service is Here zu Support You! Mon. – Sun. 7:00 a.m. – 8:00 p.m.

+49 (0) 381 – 80113 700 corona(at)futbolpublic.com(dot)com


Please know that we room unable to send prüfung results via emails due to security reasons. Die report kann sein be viewed and printed within the corona Test Portal.


Do You oase Further Questions? Our corona Customer Service ist Here to Support You! Mon. – Sun. 7:00 a.m. – 8:00 p.m.

+49 (0) 381 – 80113 700 corona(at)futbolpublic.com(dot)com


Please achieve up-to-date info from the belang authorities, e.g. Health and wellness offices, embassies or your take trip or airline company.

Important: you re welcome be aware when planning your pilgrimage that the validity of your prüfen result starts at die time ns sample is taken.


Do You schutz Further Questions? Our corona Customer Service ist Here zu Support You! Mon. – Sun. 7:00 a.m. – 8:00 p.m.

+49 (0) 381 – 80113 700 corona(at)futbolpublic.com(dot)com


Appointments space generally available Monday v Friday. You tun können book an appointment up to 7 job before ns scheduled sample pick-up.


Do You oase Further Questions? Our corona Customer Service is Here to Support You! Mon. – Sun. 7:00 a.m. – 8:00 p.m.

+49 (0) 381 – 80113 700 corona(at)futbolpublic.com(dot)com


ich want zu take a throat swab zum a coronavirus PCR test with die CentoKit-19™. Wollen my ID-/passport data automatically be included bei my report?

Your ID-passport charme will only be on your report with the additional charged auswahl "MED – swab monitored durch video", as this requires in identity check.


Do You schutz Further Questions? Our corona Customer Service is Here zu Support You! Mon. – Sun. 7:00 a.m. – 8:00 p.m.

+49 (0) 381 – 80113 700 corona(at)futbolpublic.com(dot)com


Monday with Friday, you kann choose between the time slot 10.00 a.m.–1.30 p.m. Und 12.00 p.m.–4.00 p.m.

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Do You schutz Further Questions? Our corona Customer Service zu sein Here to Support You! Mon. – Sun. 7:00 a.m. – 8:00 p.m.

+49 (0) 381 – 80113 700 corona(at)futbolpublic.com(dot)com


After purchasing ns additional MED option, you wollen receive in order confirmation with your Kry voucher code. After ~ registering in the Kry-App, you kann sein schedule your appointment zum a monitored swab through this code. You kann book bei appointment up kommen sie 7 days an advance.


Do You oase Further Questions? Our corona Customer Service ist Here to Support You! Mon. – Sun. 7:00 a.m. – 8:00 p.m.

+49 (0) 381 – 80113 700 corona(at)futbolpublic.com(dot)com


You kann order your CentoKit-19™ comfortably on the corona Test portal or on amazon and have it delivered zu your door with free shipping. Shipping ist only obtainable within Germany.


Do You have Further Questions? Our corona Customer Service ist Here to Support You! Mon. – Sun. 7:00 a.m. – 8:00 p.m.

+49 (0) 381 – 80113 700 corona(at)futbolpublic.com(dot)com


As our CentoKit-19™ zu sein a medical product we urge you notfall to save it zum a lang period des time. After ~ shipping, die CentoKit-19™ should be provided within a couple of months. Zum information on the shelf life von the test stick (CentoSwab™) that ist used zum the swab please see the parcel label.


Do You oase Further Questions? Our corona Customer Service is Here to Support You! Mon. – Sun. 7:00 a.m. – 8:00 p.m.